2023 Release Notes





23.11.2023 (v2.102)



  • Dashboard notification about initial free credit now includes button to Top Up

  • Admin: Admin Users table shows users ordered by their ID


  • In envrionments without Juniper MX network gateway VMs can now reach each other by public floating IPv4 address

  • Fixed font loading to show login page contents right away

  • Reduced email sending retry rate in case an automated payment fails and email fails to be sent

  • Fixed Modify VM API call to allow changing only vcpu or only ram

  • Admin: Fixed a bug that prevented changing the order of VM Images in Settings

  • Admin: Fixed showing locations in VM table in some location configurations

08.11.2023 (v2.101)




  • Fixed the handling of some error cases when adding a credit card fails. This prevents creation of duplicate billing accounts or unverified credit cards.

  • It is now possible to configure the onboarding page for post-payment flow, if user is allowed to enter without adding payment method or not (resources still can not be created without active payment method). New default is that user is allowed in.

  • Admin: Settings page now has a link to Grafana.


  • Fixed a bug preventing to create VM from an existing disk.

  • User cannot delete their billing account anymore if they have a DB service on that account.

  • Fixed issue with error handling on the onboarding page. User is now thrown a proper error when creating a billing account fails because of existing suspended account.

  • Unassigned IP address with price 0 are no longer shown on the invoices and usage reports.

  • Fixed FB Pixel events to correctly capture completed sign-ups.

  • Paying with Omise payment method now creates proper Google Analytics events.

  • Admin: Fixed issue when DB service was deleted, the underlying VMs did not get properly cleaned up.

  • Admin: Fixed initial prices view when no prices have been set yet

  • Admin: VM migrate modal now fits longer host names









  • Fixed VM cloning regression bug

  • More resilient sending of invoice/report emails, fixing issues with sending process hanging indefinitely

  • Fixed an issue with parallel creation of multiple network resources in Mikrotik backed SDN




  • Support for multiple Ceph clusters as different storage pools in one location


  • Admin: VM Image edit view has now information about logo image format, including previews for different cases


  • Fixed a loophole where user was able to delete their billing account while a VM was being created

  • Fixed invoice email sending, it will not be retried indefinitely if sending fails








  • Put a limit to API gateway memory hogging issue

  • Admin: Direct URL to GraphQL Apollo Studio has been added to Admin setting area


  • Admin: Fixed filtering Credit Notes by subtotal and other amounts in Reports/Invoices table

  • Admin: Simplified loader animation in admin tables to reduce browser CPU usage

  • Admin: Unnecessary New button was removed from admin area list view




  • Replaced the banner on user dashboard to promote dark theme feature


  • Admin: Billing accounts now have Deleted At date

  • Admin: Windows price packages now show information about license price being included

  • Admin: Windows package prices are now shown in admin pricing area even if license price is 0

  • Admin: Greatly improved Hosts data loading time


  • Fixed Download PDF for invoice/report

  • Admin: Button for scheduling new prices is now always visible, it was hidden in some specific cases

  • Admin: Fixed Delete VM in VM table action menu, now working for all locations







  • When adding a card with Stripe processor, user can be asked for their card address postal code to be used in Stripe rules

  • Platform support for MFA with Auth0. If switched on, all users who log in with username-password can enroll to MFA from their profile page. Additional Auth0 fees may apply if many users decide to turn on MFA for their account

  • Dark theme with automatic light/dark selection

  • Admin: It is now possible to schedule new prices for future and view historical prices

  • Admin: Billing account table has action button to delete an account and create a credit invoice, if needed, see https://warrenio.atlassian.net/wiki/spaces/WARP/pages/507510785 for more information

  • Admin: Price configuration view shows VM packages in a similar fashion to what the user sees

  • Admin: Support ticket can be opened from admin view either by a button at the end of sidebar list or by link in "URLs to know" section


  • Optimised email sending during end of month report generation


  • Server class prices are shown correctly to end user in setups with no selectable locations

  • Floating IP's billing account is now updated while updating linked resource's billing account (VM, Services, Load Balancer)

  • Admin: Fixed report/invoice ID field in Monthly reports table, it now has both copy and open detail view buttons







  • Admin: Restoring deleted disks from Ceph trash is now possible with admin API, for more information, see


  • Nightly backups run in a more reliable way, reducing the chance of interruptions and backups not being created.

  • Admin: fixed a regression where usage reports generated for prepayment accounts could bypass crediting and result in positive total amount.




  • It is now possible to have custom VM packages that are shown in VM Create and other similar views

  • Admin: IP address action log query in admin API is much more flexible now, log can be queried by not just IP address UUID but also address or by VM or LB that the address was assigned to, see admin API documentation for more information


  • Fixed the flow of deleting billing accounts, payment will be properly attempted for unpaid invoices

  • When deleting billing accounts, usage is either shown on an invoice or not shown in total usage, there can be no inbetween cases anymore

  • Better handling of deleting snapshots

  • Stabilised the background cleaning up process of IP addresses and Load Balancers

  • Prevented some S3 storage users to have duplicate entries on Warren side, causing confusion

  • Admin: Fixed VM Details view for deleted VMs, action buttons are now disabled

  • Admin: Refreshing VM Details view now updates all the data of the VM







  • Admin: Preliminary support for closing billing accounts and cancelling their debt with credit invoices

  • Admin: Virtual Machines table can now show Deleted VMs as well

  • Admin: Hosts table entries have a button to quickly show all VMs that are assigned to that host


  • Cheapest VM option is always visible in Create VM view, if minimum CPU is bigger than 1 then cheapest option is shown as not available

  • More information is stored about user Consent for Terms of Service, handling ToS versions is now easier

  • Load Balancer API now has endpoint for getting one LB by its UUID

  • Migrated Google Tag Manager to Google Analytics 4

  • More flexible configuration for disk trashing on Ceph

  • In VM Create view, an appropriate warning is shown when user chooses root as username, some OSes might have an issue with that

  • Improved data synchronisation reliability in multi-location setups

  • Admin: View and Copy icons are now both available for IDs in tables

  • Admin: Host pool memory allocation coefficient upper limit is now 95% of host's total memory

  • Admin: Suspended flag and reason can now be changed also for deleted billing accounts


  • Fixed the issue of updating S3 bucket billing account, in some cases it had no effect

  • Cloning a VM with a discontinued OS name and version now creates the clone as expected

  • Not showing Windows license price information in VM creation details when license price is 0

  • Fixed failover selection resetting bug in Managed Service Create view

  • Fixed currency formatting in some views

  • Fixed deleting IP addresses of Terminated billing accounts

  • Admin: Fixed VM detail view first loading of action log

  • Admin: When a new VM image conf is added with an existing name then an appropriate error message is shown, creating a duplicate entry is prevented

  • Admin: Fixed a few Host pool table usability issues







  • UI can be configured to show a link to an external support web page

  • Admin: Rescue Mode for admin now accepts custom ISO name to boot from, enabling admins to recover VMs with any ISO they prefer


  • Virtual Machine disk trashing is now configurable with two new parameters: how long will disks be kept in trash, and a threshold for bypassing trash if a deleted disk is only few hours old

  • In Virtual Machine list with more than 10 running VMs, informative notice is shown to explain that monitoring data is loaded only for the first 10 VMs, for performance reasons

  • Admin: Hosts can now be marked as deleted to hide them from admin views, setting the flag is possible via admin API


  • Fixed the issue of unnecessarily splitting VM compute usage on report







  • User can choose Server class with different CPU and RAM configuration when creating a Virtual Machine, different classes have different pricing options, read more from Host Pools documentation

  • Extended support for Omise payment options, credit card processing with Omise is now available


  • Buttons on horizontal menu bars now have a minimal no-text form to fit more buttons on a narrow screen, e.g. on mobile devices

  • UI texts regarding initial free credit and referral bonus amounts have been clarified

  • Admin: Alert is raised in Slack when a control node or hypervisor disappears

  • Admin: Admin dashboard has location selection that takes up less space to nicely accommodate many locations

  • Admin: Migrate dialog shows loading animation if host and pool information is not yet loaded

  • Admin: Added a more convenient button to open details view from admin tables - a button is added as the first column, where applicable


  • Fixed a race condition bug where it was possible for one Public Floating IP address to be allocated to multiple Virtual Machines at once

  • Fixed an issue that prevented multi-node DB service to acquire Floating IP at creation stage

  • Duitku payment methods properly handle the case when no credit card type processor is enabled

  • Admin: Admin tables' global search now properly works for integers

  • Admin: Fixed IP Addresses table filter for address, e.g. entering 208 as address filter now returns only addresses that actually contain 208

  • Admin: Informative price packages in price settings view are not selectable anymore

  • Admin: Virtual Machine details view for admins now properly refreshes data after migration




  • VM is now assigned to a server class (Host Pool) that administrators can manage. This is also a milestone for further development to allow users choosing a server class for their VMs.

  • Added support for Omise payment gateway

  • VM details view has now a reboot action. This force stops and then starts the VM.


  • VM resize modal and similar modals now show VM name next to UUID for clarity

  • When user has at least one suspended billing account then user is not allowed to create any new billing accounts anymore

  • Deleted VM disks are placed in trash area for two weeks period, during which they can be recovered by administrators

  • Admin: VM details view toolbar now includes all available actions and has a scrollbar for smaller screens

  • Admin: Calculated prices for VM packages can now be observed on the price list page while updating unit prices

  • Admin: Referral program settings can now be managed from the Admin settings page


  • Fix delay in syncing delegated access data that resulted in restricting accessible accounts incorrectly

  • Creating Windows VM using existing disk as a boot disk will not induce file system checks from now on







  • Support for Stripe on-session payments to enable users in India to manually top up their accounts


  • Adding, removing, attaching and detaching a disk now properly lock the VM to prevent parallel processes from breaking VM configuration

  • Fixed bug of parsing bucket metadata timestamps for some versions of of Ceph Object Storage




  • Admin: Host pool management is now visible to admins. Some host related parameters can be configured on pool level. This is a preliminary step to provide different resource pools to end users in a future release.


  • Virtual Machine Reinstall allows now to choose a different OS version to install, E.g. Ubuntu 20.04 could be overwritten with Fedora 37

  • Improved the error message that is shown to end user if Virtual Machine Start fails because no resources are available

  • User interface now has a HTML meta tag to prevent robots from indexing the page

  • Admin: Clicking Host UUID in Virtual Machine admin table now opens the respective Host in Hosts table


  • Billing account capabilities are now properly checked when creating new network resources, suspended accounts cannot create Floating IP addresses anymore

  • Closed access to user interface server side context, malicious user could have used control plane compute resources for their own good

  • Fixed Intercom chat button to remain in the top left corner

  • Fixed the complimentary free credit amount on user Dashboard, in some cases the amount was not displayed properly







  • Stripe card payment for top ups can be configured to convert the payment amount to some other currency at the moment of payment; decision to convert is done based on billing account and card country

  • Billing account default VAT percentage can be configured per country, i.e. if a new billing account is created and a country is selected, then the VAT percentage that is configured for that country will be automatically set to the new account




  • Virtual Machine can now be Reinstalled, i.e. boot disk overwritten with a clean base OS image

  • Admin: Floating IP pools can be configured in such a way that some pools are only available when admin specifically requests for an IP address from that pool using Create Floating IP admin API

  • Admin: Floating IPs can now be unassigned from the IP Addresses table

  • Admin: Added improved Services table to admin for faster loading


  • Collect additional customer data and send it to Stripe payment gateway to satisfy country specific regulatory requirements (like India)

  • If taking a snapshot fails because of missing or unresponsive QEMU Guest Agent then the error message will say so


  • Fixed a bug that prevented assigning Floating IP to a managed service

  • Fixed a bug with cleaning up dangling network interfaces in Tungsten SDN

  • Create VM API rate limit now actually applies only to Create VM endpoint, VM Start and Stop can now be called much more frequently

  • Admin: Various minor fixes regarding IP Addresses table